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Returns and Refunds
Last updated 18 September 2026
Returns
You can return a product within 7 days of delivery. Contact us to arrange it.
Contact us on WhatsApp or by email with your order details, and we'll arrange the return with you.
Refunds
Contact us to arrange it.
Delivery
We deliver between 8am and 6pm, every day. We do not promise a delivery lead time; we confirm timing with you when your order is booked.
Delivery costs ₦5,000 inside Abuja city and ₦15,000 everywhere else.
Warranty
Every product we sell has a 12-month warranty. See our Warranty page for how to make a claim.
Contact
Questions about a return, refund, or delivery? Email besafe@mymaiguard.com or message us on WhatsApp. See also our Privacy Policy and Terms of Service.